Role #1

We’re a fast paced, ever evolving and dynamic organisation. This creates challenges and opportunities.

We offer a large range of services which means our clients treat us like trusted partners in a friendly, open but professional way. To our clients we are very much more than just an IT company as we often share common values and personal standards in our everyday work.

Our efforts also touch every part of a modern business, from connectivity, applications, equipment, data, security and disaster planning. Being trusted is the highest accolade we can obtain and it’s what we actively strive for.

You will be presented with opportunity every day. Embrace these opportunities and you’ll enjoy your work and have a successful career.

Role #2

his is a people role, your personal attributes such as personality, attitude and desire are key. Training for our systems and the range of technologies will be provided.

The service desk manages incidents (problems) reported by our clients who require our support to resolve them. The service desk is responsible for the ownership and timely resolution of all incidents both individually and as part of a team.

Communication is of highest importance with clients kept fully aware of progress and expected time for resolution. Your ownership of each incident will set you apart along with your personal organisational skills.

In addition to incidents the service desk handles requests, such as new users. In the same way your personal skills, organisation and accountability are what will build your value as you will be constantly evaluating a number of requests with competing priorities.

Applications

If you think you have what’s needed, please apply here:

Account Manager – Ellesmere Port CH65 – Indeed.com or IT Service Desk Technician – Ellesmere Port CH65 – Indeed.com