5 Reasons why you should work with a Managed Services Provider (MSP)

Think Cirrus/Managed Service/small office

A Managed Service Provider (MSP), is an IT business that manages information technology services for other companies. An MSP client may use internal operations or an Applications Service Provider to run its business functions, such as Microsoft, for example.

A Managed Services Provider (MSP) helps to bridge the gap between the capacity of your IT department, and the increasing demand for fast-moving, stable, high-performance business technology.

The main reason is to ensure you can focus on running your business, so that the capacity of your staff is focussed on the right activities.  And if you have an IT team this means they can be used to add value to your business, rather than dealing with the day-to-day. Thus, keeping your competitive advantage in the market place.

Here are 5 reasons why getting help from an MSP will add value to you and your business

1.Capacity Planning

Does your business experience peak traffic during certain seasonal periods or end-of-quarter activity frenzies? Fed up of purchasing copious amounts of spare IT capacity that may only be used once or twice a year?  Your MSP can assist with capacity planning which includes flexing your infrastructure capacity up or down on demand.

2.Proactive Support

A trustworthy MSP will monitor your infrastructure and proactively begin resolution activities in the event of a drop-in performance or a fault. The problem will be fixed before you even knew it existed.

3.Manageable Costs

Because of capacity planning, you know when you will need extra IT capacity and, thanks to the Service Level Agreement, how much that will cost. This is incredibly helpful for accurate financial forecasting and budgeting.

4.Guaranteed Service Level Agreement (SLA)

You’ll get what you pay for. Guaranteed. Ideally, these are selectable based on the level of guarantee required. So if you have a development or User Acceptance Testing (UAT) environment you may not need as high a guarantee as, for example, for a billing system.

5. Focussed Staff

When software is ‘eating the world’, ensuring your developers are using their time efficiently becomes a business-critical task. A great MSP will take care of the automation and orchestration of infrastructure, leaving your developers free to focus on the software that matters to your business.

Take a look and get in touch – https://www.thinkcirrus.co.uk/our-solutions/it-managed-services/

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